Privacy policy.
Effective Date: 01 February 2025
Welcome to Maths Pass. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our tutoring services, in compliance with UK GDPR.
1. Information We Collect
We may collect and process the following types of personal information:
Personal Details: Name, email address, phone number, and payment details when you sign up for our tutoring services.
Student Information: Name, school year, learning progress, and learning preferences when enrolling a child.
Usage Data: IP address, browser type, pages visited, and other technical data to improve website performance.
2. How We Use Your Information
We use your data to:
Provide and manage tutoring sessions.
Send booking confirmations, reminders, and important updates.
Process payments securely.
Improve our website and tutoring programmes.
Send occasional promotional offers (you can opt out anytime).
3. Parental Consent for Minors
If your child is under 18 years old, we require a parent or legal guardian to provide consent before collecting personal information or enrolling them in our tutoring services. By signing up, you confirm that you are the parent or legal guardian or have obtained appropriate consent.
4. Communication with Students
We primarily communicate with parents or guardians regarding tutoring sessions, progress, and scheduling. If direct communication with students is required (e.g., via email or online platforms), it will always be done in a professional and appropriate manner.
5. Online Safety & Session Recordings
Our online tutoring sessions are conducted through secure platforms.
Sessions may be recorded and made available to those who attended for educational purposes.
We do not share recorded sessions externally without explicit consent.
We encourage parents to ensure that sessions take place in a safe and appropriate environment.
6. How We Protect Your Information
We take security seriously and use measures such as encryption and access controls to protect your personal information from unauthorised access, loss, or misuse.
7. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share it with:
Trusted third-party providers (e.g., payment processors) to deliver our services.
Legal authorities if required by law.
8. Cookies & Tracking Technologies
We use cookies to improve user experience and analyse website performance. You can manage or disable cookies through your browser settings.
9. Storage & Retention of Data
We retain personal data only as long as necessary to provide services and comply with legal obligations. If you wish to have your data deleted, contact us at info@mathspass.co.uk.
10. Third-Party Services
We may use third-party platforms for online tutoring and learning resources. These platforms have their own privacy policies, and we recommend reviewing them.
11. Your Rights Under UK GDPR
You have the right to:
✔️ Request access to your personal data.
✔️ Update or correct inaccurate information.
✔️ Request deletion of your data (unless legally required for service purposes).
To exercise these rights, contact us at info@mathspass.co.uk.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@mathspass.co.uk